When Study Abroad Operations Outgrow the Spreadsheet
The spreadsheet is not the problem. The problem is the work that happens around it. Every time a coordinator updates a housing confirma…
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The spreadsheet is not the problem. The problem is the work that happens around it. Every time a coordinator updates a housing confirma…
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Academic calendars operate on fixed dates. Students arrive in cohorts. Housing inventory in destination cities does not expand to match…
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A booking confirmation marks the beginning of the operational test, not the end of the housing task. The real work starts when students…
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Growth and scalability are not the same. An operation grows when it handles more volume. An operation scales when handling more volume …
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Most RFPs for student housing vendors are built around the two things that are easiest to compare on a spreadsheet: price and inventory…
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“Duty of care” shows up in almost every corporate relocation policy document. What it actually requires in practice, once an employee i…
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For the last two decades, “Give the team a login and let them figure it out” was a perfectly good way to sell software. SaaS priced by …
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Most relocation and mobility agencies don't have a demand problem. They have an operations issue that's invisible until you try to grow…
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If your relocation budget for an employee moving to New York is built around “monthly rent x 12,” it's wrong, and it's wrong in a direc…
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Every fall and spring semester, the same problem lands on the desk of a Miami-based international office: more incoming exchange studen…
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